SHIPPING & RETURNS

SHIPPING & RETURNS

Time of transit varies depending on where you're located and where your package is coming from.

For small order with single item, we ship by airmail shipping which is slow.
For more items order, we ship by epacket fast shipping with full tracking.
For large quantity order, we ship by fast shipping eparcel with full tracking.

Please note:

a) Customs clearance can increase the delivery time if your package is held up by customs officials.
b) Time and cost of transit vary depending on where you’re located and where your package is coming from and can be considerably high for international destinations.
c) Before you place an order, you can click the “Calculate shipping cost” link to get the discounted shipping costs to and from any country or region under different shipping methods.

What does handling time mean and what is the difference between handling time and delivery time?
Handling time indicates how long we needs to prepare shipment (from accepting order to posting) while delivery time is t hat needed for postal service to delivery lethe package (from posting to delivery).

Can I ship to My country?

Yeah,no problem,we can ship to your country.
 we can ship single item samples or large orders to *WORLDWIDE*.

 

PLEASE FOLLOW THESE STEPS TO RETURN YOUR PRODUCTS
1. Contact customer service and offer the relevant information of the order.(Order number ) 
2. Describe complete reasons for return.
If the quantity of what you want to return is not the same with that of what you have ordered, or a few are damaged,
please take photos of packaging and goods 

3. our customer service will check and agree.
4. return your items.
5. we received items and refund your money or keep the banlace into your credit account for next order.

Please Note : All returns must be sent back within 3 days of receipt of the item. We only accept products in their original condition.

PLEASE REFER TO ITS RETURN SPECIFIC POLICY BELOW. 
Quality issuess : 
If your items have quality issues (including shipping damages), you can return or exchange the products 
within 3 days of receiving the products, for FREE.
Not quality issues: 
If you are not satisfied with the item you have purchased, you can return the products within 3 days of receiving the product.
Please note, customers may be charged full shipping fee and custom fee on returned items.
Mis-shipped products or shortage products : 
For mis-shipped items (item shipped was not item ordered), once confirmed, we will be responsible for an item for your next order. If you so choose, you can also return the product and get a refund.